Business Guidance/Management
An expert in service excellence and customer experience, Surama Jurdi has been a speaker and mentor to leaders for over 20 years and has led more than 45 international technical missions to destinations such as New York, Disney, Dubai, South Africa, California, Morocco, Portugal, among other destinations.
Her programs focuses on improving the quality of services, productivity and profitability of Brazilian organizations, through the development of leaders and teams, with executive educational programs and successful company tours based on Excellence in Leadership, Service and Innovation.